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The Sylke Help Center
Everything you need to know about your Sylke Glide Pro, your order, and our 100-day risk-free guarantee.
Frequently Asked Questions
Sylke Glide Pro spins a precision roller at high speed to gently buff away dry skin and even the toughest calluses. It's powerful enough to smooth away years of hard skin, yet gentle enough to use at home in minutes, with no pain and no mess.
Instant. Most women see and feel baby-smooth skin after a single 5-minute session.
It depends on your feet. For most women, a quick 5-minute session every two weeks keeps heels salon-smooth.
Each roller gives you up to 3 hours of effective use. One set of Refills will keep your feet smooth for up to 6 months.
Absolutely. Over 6,214 women love their Sylke Glide Pro and we think you will too. That's why we offer a 100-day risk-free trial. If you don't love it, you get your money back, no questions asked.
Shipping & Delivery
Shipping is free on every order within the US. Your order is tracked door to door.
We fulfill most orders within 24 hours (up to 3 business days during busy periods). Once your order is dispatched, US delivery usually takes 7 to 14 business days.
As soon as your order ships, you'll get a confirmation email with a tracking link so you can follow your shipment every step of the way.
Occasional delays can happen during holidays or peak periods. If your order is running significantly late, email support@sylke.store and we'll help right away.
We currently ship to addresses within the United States.
Ordering
We process orders quickly, so cancellations are time-sensitive. If you need to cancel, email support@sylke.store as soon as possible and we'll do our best to catch it before it ships.
Email support@sylke.store as soon as possible. There's usually a short window before your order ships where we can update the delivery address.
Payment
You can pay with all major credit and debit cards, plus Shop Pay, Apple Pay, and Google Pay, through our secure checkout.
Our checkout securely processes your payment the moment your order is placed, so we can get it fulfilled and on its way to you as fast as possible.
Returns
You have a full 100 days to try Sylke Glide Pro. If it's not for you, email support@sylke.store within 100 days of delivery and we'll walk you through the return. Please note return shipping is not included.
Just email support@sylke.store with your order number and we'll send you return instructions and the return address.
Still need help?
Can't find what you're looking for? Our support team is here for you.
Or email us at support@sylke.store